Salon Manager

Job Title: Salon Manager

Department: Operations / Salon Management

Location: [Branch Location]

Reports To: Area Manager / Operations Head

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Job Summary:

The Salon Manager at Isabella Salon Company is responsible for overseeing the day-to-day operations of the salon, ensuring a high standard of customer service, staff performance, and overall business success. This role involves team leadership, client satisfaction, sales growth, and adherence to company policies and beauty standards.

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Key Responsibilities:

1. Team Management:

• Supervise, train, and motivate the salon team including stylists, beauticians, front desk staff, and housekeeping.

• Conduct regular staff meetings and performance reviews.

• Ensure proper staffing and manage shift schedules.

2. Customer Service Excellence:

• Ensure all clients receive exceptional service and leave satisfied.

• Handle client complaints and resolve issues promptly and professionally.

• Monitor service quality and client feedback regularly.

3. Sales & Revenue Growth:

• Drive salon revenue through service promotions, product sales, and upselling.

• Monitor daily sales, achieve monthly targets, and report KPIs to management.

• Promote salon membership programs and customer loyalty initiatives.

4. Operations & Inventory:

• Oversee daily operations including appointment scheduling, cleanliness, hygiene, and ambiance.

• Manage stock of beauty products, tools, and salon equipment.

• Coordinate with vendors for timely replenishment of products.

5. Compliance & Standards:

• Ensure compliance with hygiene, safety, and brand standards.

• Implement and monitor company policies and procedures.

• Maintain accurate records for audits and inspections.

6. Marketing & Promotions:

• Collaborate with the marketing team to implement local promotions and seasonal offers.

• Assist in planning and executing in-salon events and client engagement activities.

• Ensure promotional materials are displayed and staff are well-informed.

7. Training & Development:

• Identify training needs and coordinate in-house or external training programs.

• Ensure team stays updated on the latest beauty trends, services, and techniques.

• Foster a positive and growth-oriented work culture.

Qualifications & Skills:

• Bachelor's degree or diploma in Beauty, Business Management, or Hospitality.

• 3–5 years of experience in salon or spa management.

• Strong leadership, communication, and interpersonal skills.

• Customer-focused with a passion for the beauty industry.

• Proficient in salon software (CRM, billing, and inventory systems).

• Well-groomed and professional demeanor.

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Required Candidate profile

Should have Excellent Communication Skill

• Should have Excellent Presentation Skills

• Should have Excellent Leadership Skills

• Should have Excellent Market Knowledge

• Should have Excellent Knowledge of Project Management

• Should have Excellent Target oriented

 

Perks and Benefits 

 

Salary: 50000 /- Per Month

Number of Vacancies: 15

Industry: Salon Industry

Employment: Type Full Time, Permanent

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Walk-in interviews between Monday to Friday (11 am to 5 pm)

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